Call center template for sharepoint 2010




















No matter what you choose, a wiki or document library, you can still manage approvals, search content, tag and rate content. Maybe buid a quick proof of concept and demo it to the stakeholders and see if they like what they see. If you get your question answered, please come back and mark the reply as an answer.

If you are helped by an answer to someone else's question, please mark it as helpful. We're trying to do the same exact thing - build a knowledge base for a Call Center in SharePoint.

I'm looking at an Enterprise Wiki as an option, but our IT department needs to turn that feature on before we can test it. Most of our documents are in Word format - is there any relatively quick and easy way to translate Word documents into Wiki pages? Office Office Exchange Server.

Not an IT pro? Resources for IT Professionals. Sign in. United States English. The site also lets you manage whether records can be deleted or modified after they are added to the repository. The site also includes links to PerformancePoint Dashboard Designer and storage for dashboard content such as analytic charts, reports, KPIs, and strategy maps.

It includes personalization specific Web Parts and navigation that is optimized for My Site. Contributors can work on draft versions of pages and publish them to make them visible to readers. The site includes document and image libraries for storing Web publishing assets.

By default, only Publishing sub-sites can be created under this site. A Document and Picture Library are included for storing Web publishing assets. It includes document and image libraries for storing Web publishing assets.

By default, only sites with this template can be created under this site. It includes a sample news page and an archive for storing older news items. It includes different views for categorized sites, top sites, and a site map. Typically, this site has nearly as many contributors as readers and is used to host team sites. The welcome page includes a search box with two tabs: one for general searches, and another for searches for information about people.

You can add and customize tabs to focus on other search scopes or result types. This site can be customized easily with distinctive branding. It includes a home page, a sample press releases subsite, a Search Center, and a login page. Typically, this site has many more readers than contributors, and it is used to publish Web pages with approval workflows. This template needs to be provisioned only once per User Profile Service Application, please consult the documentation for details.

It provides an easy content editing experience in a single location for co-authoring content, discussions, and project management. The site includes pages for search results and advanced searches. The main welcome page features a simple search box in the center of the page. The template includes a search results and an advanced search page.

This Search Center will not appear in the navigation. It provides a versioned document library for storing process diagrams, and lists for managing announcements, tasks, and review discussions. Global template. This template is used for initializing a new site. STS 0. Team Site. A site for teams to quickly organize, author, and share information. STS 1. Blank Site. A blank site for you to customize based on your requirements.

STS 2. Document Workspace. A site for colleagues to work together on a document. MPS 0. Basic Meeting Workspace. A site to plan, organize, and capture the results of a meeting. MPS 1. Blank Meeting Workspace. A blank meeting site for you to customize based on your requirements. MPS 2. Decision Meeting Workspace. A site for meetings that track status or make decisions. MPS 3. Social Meeting Workspace. A site to plan social occasions. MPS 4. Multipage Meeting Workspace.

Quick access. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Use this forum to discuss topics about SharePoint Designer, InfoPath and other customizations for versions of SharePoint prior to Sign in to vote.

Can Assigned to person be notified when new items are added?



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