Bizphone 3 manual

Tips for Using the Directory. To quickly find a name after accessing the Directory, press a. When entering numbers of outside lines in the Directory, you do. Reprogramming the Direct Access Buttons. A Direct Access Button is a button that you press to immediately dial.

You can reprogram the direct access buttons for the. For example, you could reprogram. To reprogram a direct access button:. Press and hold the button you want to reprogram for at least five. You hear an announcement telling you the current programming. Enter the number you wish to dial and then press. Note that you need to enter a 9 when programming a speed dial.

You cannot reprogram any of the line appearance or call. Automatically answers the phone with a personalised greeting, providing options such as press 1 sales, 2 service or 3 accounts. An incoming call management feature that allows the business to queue calls when all users are busy.

Manage call distribution via a desktop app. This service allows a caller to hear music or recorded announcements of up to 5 minutes while placed on hold. Price on application. Go anywhere apps. The BizPhone Mobile App allows you to make and receive calls and manage most telephony features on your mobile device. The BizPhone Laptop App allows you to make and receive calls and manage most telephony features on your laptop or desktop.

Learn more. Customers can generally port in phone number ranges from the following providers with whom there is an LNP Agreement with these carriers: Telstra Optus Primus Symbio Networks Verizon GoTalk IiNet Chime Internode Agile Customers should check with their current provider as fees may apply for porting of numbers and may take between 14 to days depending on the complexity of the request.

Customers have the option to buy new phone number ranges allocated by Vocal in block sizes of 10, 50 or numbers. Please consider that as your BizPhone service can be used in any location that has a suitable Internet connection, the address recorded against your phone number that emergency services sees when you call may not match your current physical location. A caller to emergency services should always have access to their physical address to give to the operator.

While handsets come with Manufacturer Warranty, customers experiencing a problem must report and deal with Vocal for any faults. If the fault is due to a manufacturer error, then Vocal will send a replacement handset to the customer if required.

If it is determined that the customer has caused the fault, then the customer needs to pay the Faulty Handset Fee. As this is a significantly discounted service including free local, national, and calls to mobile networks Vocal is not able to provide the same CSG as it would with a traditional landline telephone service. The policy outlines what is considered reasonable and unreasonable use of our services and strictly forbids some types of usage such as call centre operations. My account. Pay my bill View my bill Check my usage Understanding my bill Billing options.

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Returns policy. Page Standard Features Standard Features The standard features are available on all handsets unless specified — configurable via the Frontier Portal and some are configurable via the handsets. User Details User Details allows the user to manage and modify their details, including changing their Frontier User Portal password and their Voice Portal passcode when required.

For User Password, please refer to: User Password specification. Page Sequential Ring Sequential Ring Sequential Ring allows the user to receive a call on multiple phones or devices in sequential order. Sequential Ring Description Options Enable this option if you want all incoming calls to go to the Use Base Location First primary number first before it rings the other phone numbers. The Create Criteria Options will now appear.

Page Priority Alert Priority Alert When Priority Alert is enabled, the user phone will ring with a distinctive ring allowing the user to know that the calls are from a specific person or group of people specified in the create criteria. Page 31 Speed Dial 8 allows the user to define up to 8 frequently dialled numbers and have them dialled using a single key on the handset.

To access your Voice Mail via your BizPhone handset please refer to each of the handset guide depending on your handset model. Follow the voice prompt and record your Extended Away Greetings. Once you have this greeting activated, you will be reminded each time you log in to listen to messages that this greeting is activated. Page Replace Handset Replace Handset Replace Handset allows the user to select a different MAC Address for the handset that has been assigned to them to replace the existing handset faulty, etc.

By changing your setting in Frontier, your preference will then be applied to the user. By default the page will show the history for Placed calls. Page Client Downloads App. For details on what the Mobile App is and how to install it, please refer to the BizPhone Mobile App section of this document.

Page 38 BizPhone Communicator setup file. You can then save the.